BYCO remote support, when you need it

Download the Windows client for an attended session with a BYCO technician. This build does not allow unattended access.

Windows executable · 29.0 MB

Start a session in three steps

The client is built for on-demand support. Stay at your computer throughout the session.

  1. Download the client

    Save the file in a folder you can find easily.

  2. Open it when asked

    Run the file only while you are in contact with a BYCO technician.

  3. Follow the technician

    Share only the information requested during the attended session.

A clear boundary for every session

This build does not include unattended access. Connections are allowed only through BYCO-approved remote support infrastructure.

Automatic updates

The client receives automatic updates to stay aligned with the BYCO service.

Verify the download

Use these details to identify the exact file published by BYCO.

Version
1.4.9
Release date
File name
byco-quick-support.exe
SHA-256
F58DFF8C3AAF864FE1F43DCC384D7AC105D5245BA0D57820557503B28777208B

Not yet speaking with a technician?

Contact us before opening the client. We will help you decide whether a remote session is the right next step.

Go to contact